ICAB: Mediation Week 2022 – Day 4 – Resolving Conflicts through Diplomacy and Peacebuilding

Effective diplomacy and peacebuilding is the height of conflict resolution. Whether individuals are resolving their conflicts through mediation or diplomacy, they must learn to listen and understand each other’s perspectives, interests and feelings. These are key elements of effective problem solving. On Day 4 of Mediation Week, we explore the how individuals can resolve conflicts through understanding, compassion and patience.